We are currently seeing an attack on the Manage DNS servers, on account of which the DNS records (A, MX, PTR, etc…) could not be fetched.
This is expected to intermittently affect all services using the Manage DNS set up. Our system administration team is working on it and we should be able to resolve it soon.
We shall keep you updated on this forum post itself for any further developments.
We sincerely apologize for the inconvenience caused
Should you encounter any other problem, please contact our support help desk.